Three lines, and you can see all three.

Charging you per client to let clients see their own case would be charging for the thing that makes this worth having. Seats are counted from people who have accepted an invitation — an invitation nobody has taken up costs nothing.

Tiers rather than a per-gigabyte rate, deliberately: a firm billed by the gigabyte hesitates before adding a document, and a case file with hesitation in it is worth less than a complete one. Going over an allowance charges you nothing automatically and blocks nothing — we come and talk to you about closing out finished matters. Archived matters count at a third of their size.

Reading is the one expensive operation, and it happens once. A 10,000-page production reads for about $27 — after which every question, chronology and comparison against it costs cents, because they work from the facts that reading produced rather than the documents.[3]

The export fee is deliberately cheap and deliberately advertised. Every document in the clear, the fact ledger, both timelines, the parties and the audit trail as CSV a paralegal can open, plus a checksum manifest — and nothing in the bundle needs this software to read.[4] A firm that believes it cannot leave is a firm that never fully commits, so the cheap exit is part of the trust story rather than a revenue line.

Per page rather than per gigabyte, because a page is the work and a gigabyte is the scanner’s settings — pricing the bytes would charge you most for the case that was scanned worst. It is charged once, as each file is read in. A file with no pages of its own — a Word document, an email, an image — counts as one page, however long it is; audio and video are not priced per page at all and pay the per-hour transcription rate below instead. The searchable copies are yours to keep whatever you decide about us afterwards. Within a matter, the same document is never ingested, read, or billed twice. A file already in the matter — the same bytes, arriving again by upload, by email, or in a bulk import, from a production, a client dump, or a second custodian — is recognized by its seal and costs nothing: it is neither read again nor charged again.

Flat whatever the size, because assembling forty pages and assembling four thousand is the same run — pricing it per page would charge you most for the production you least wanted to make. Packaging a filing is free on purpose, because a fee people avoid is a fee that makes them file the wrong PDF, and that is the one mistake here that costs a firm real money.

One thing we do not do: redactions are held as coordinates and are never burned into the page, so a production containing a redacted document is refused rather than produced. Delivering a file whose redactions exist only as numbers in a table would hand over the material somebody marked for withholding.

Measured from the recording itself rather than its file size, so a huge uncompressed file of a short deposition costs what the deposition costs. It runs on our own hardware, not at a transcription vendor. It is speech recognition and not a certified transcript — a search and drafting aid, never a substitute for the reporter’s record — it is English-only, it does not label speakers, and a recording with no speech in it produces no transcript and no charge.